How the loss of Intelsat804 since 15/01/2004 affected Pacific Islands countries.
This information is anecdotal based on reports from members, it may not be fully accurate. Read also this article from Dan.

Table of contents

• American Samoa
• Cook Islands
• Federated States of Micronesia
• Fiji
• French Polynesia
• Guam
• Kiribati
• Marshall Islands
• Nauru
• New Caledonia
• Niue
• Northern Marianas
• Palau
• Papua New Guinea
• Pitcairn
• Samoa
• Solomon Islands
• Tokelau
• Tonga
• Tuvalu
• Vanuatu
• Wallis and Futuna

American Samoa

Affected
Communication between Samoa and American Samoa is through microwave.

Cook Islands

Rarotonga had international voice and frame relay within 12 hours (180E)
Other islands (7 e/stations) took more time with the quickest up within 2 days as we had to organise a couple of charters to reach them. They were assigned bandwidth on 183E as 180E became full, the last of them were brought online yesterday.
Another 3 e/stations remain out of service, 2 of them need a 3 day ship charter to reach, the other needs re-equiping to work on the 183E beam assigned.(21/01/2004)
Internet was restored after 3.5 days on 183E.
Luckilly there are 2 satellite antenna in Rarotonga, 1 for 180E NZ international voice, the other for national voice data and International
Internet.

Federated States of Micronesia

No information

Fiji

never affected but some errors to some destinations

French Polynesia

Restablished as of 16/01/2004
Main link now connected to Newskies
Connection to some outer islands via satellite are still affected (19/01/2004)

Guam

No information

Kiribati

Affected, back late night 20/01/2004

Marshall Islands

Back tuesday afternoon (18/01/2004). Down for 3.5days.

Nauru

Internet and Telephony back since 17H00 18/01/2004 local time
Still some iissues with the SITA link (airline reservations)
We lost the receive signal from 180 E several times overnight and this morning (21/01/2004). As we have no automatic antenna control unit (ACU), our dish is not symetrical and 180 E is not as stable as 174 E was, we are going to manually check signal levels every few hours - and make adjustments to the azimuth manually if necessary - until we get a functioning ACU. (Or until 174 E 're-appears'.)

New Caledonia

Affected but services back since 16/01/2004
Main link connected now to Intelsat 701
New Caledonia lost all international voice circuits and leased lines for about 1 1/2 days, all work fine since then.
The internet in New Caledonia was still working since the local Telco had two alternative suppliers for Internet.

Niue

Back since 18/01/2004

Northern Marianas

No Information

Palau

"Palau was out two days for Internet/email access (thanks to Teleglobe & Verizon Pacifica we restored on Monday) and out for voice for three days - but we only allow outbound from Palau. Our voice service is now running on Teleglobe VoIP and working with them to open up for Inbound to Palau.
Still waiting for other carriers to get frequency assignments from Intelsat." (19/01/2004)

Papua New Guinea

Not affected

Pitcairn

No information

Samoa

Internet was not affected (using Newskies)
Cellular services from and to New Zealand are down 19/01/2004
"SamoaTel is still working on it at the moment. As stated before we can only forward 70% of calls overseas at the moment while awaiting final preparations to make sure we are back to normal." (19/01/2004)
Communication between the Samao and American Samoa is through microwave.
Telephony - no information

Solomon Islands

Back since 17/01/2004

Tokelau

No information

Tonga

No information

Tuvalu

Internet not affected (using PacificIP services)
Funafuti Telephony came back online Thursday/Friday 20/21 January 2004, but no to the outer islands.
Outer Islands phone links to other islands and internationally, are still out.

Vanuatu

Back since 18/01/2004
Still some iissues with the SITA link (airline reservations) fixed (20/01/2004)

Wallis and Futuna

Affected

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